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Sean Ward Sean Ward

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HRCI SPHRi (Senior Professional in Human Resources - International) exam is a certification program that is designed for HR Professionals who work internationally. The SPHRi certification demonstrates that an HR Professional has achieved a high level of knowledge, skills, and experience in HR competencies across different geographic regions.

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HRCI Senior Professional in Human Resources - International Sample Questions (Q63-Q68):

NEW QUESTION # 63
Within the Hersey-Blanchard Theory (1977), there are four leadership styles: Selling, Telling, Delegating, and which of the following?

A. Participating
B. Directing
C. Motivating
D. Guiding

Answer: A

Explanation:
The fourth leadership style as presented in the Hersey-Blanchard theory is Participating.
Directing and Guiding fall under the leadership style Telling; Motivating falls under the leadership style Selling.

NEW QUESTION # 64
In this organization, employee career levels range from entry-level to advanced sof tware engineers, with several employees fresh out of college and a few gearing up for retirement.
Given this wide range in employee demographics, which communication technique should you utilize when giving your next departmental presentation?

A. Describe the human resource information system project and its intricacies in lay terms.
B. Tailor the message based on the group you're presenting to.
C. Use stories and real-lif e examples to be more relatable.
D. Provide a visual presentation with graphics and charts.

Answer: B

Explanation:
Using lay terms about a human resource information system in a room full of sof tware engineers may elicit a few eye rolls. Similarly, a complex presentation with acronyms and tech jargon may confuse the less tech-sa'v'tvy employees. It is best to tailor the message based on the audience you're speaking to. That could mean explaining a concept in several dif ferent ways to ensure comprehension.

NEW QUESTION # 65
Which of the following is an example of a predictive analytics analysis in HR?
Response:

A. Using data to predict future employee turnover rates
B. Assessing employee performance based on historical data
C. Ignoring the use of data to inform HR decision-making
D. Determining compensation levels based on job requirements

Answer: A

NEW QUESTION # 66
Which of the following communication skills is MOST impactful when having challenging conversations?

A. Well-researched responses
B. Confident body language
C. Assertive opening statements
D. Active listening

Answer: D

Explanation:
Depending on the conversation, each of the answer options may be an important component of a successful conversation; however, active listening and its various building blocks (reflections, open-ended questions, affirmations, etc.) is the most impactful tool due to its ability to gain the trust of the other conversation participants as well as reduce any noise that may interfere with clear communication. A well-researched response is only as strong as the other part'/s willingness to listen. An assertive opening statement can be important in certain situations, but if the other party has their own priorities they wish to share, that can reduce the impact of a strong opening statement. Confident body language can be an important piece of conveying authority but can be misconstrued as acres-sive if the conversation itself does not progress in a mutual give-and- take between participants.

NEW QUESTION # 67
In assessing human resources (HR) techn010U programs, what is an example of a "best of breed" concept?

A. Selecting an HR/payroll system and a separate third-party learning management system
B. Selecting an all-in-one, integrated solution with HR. payroll, performance management, and
C. Selecting an HR/payroll system that requires the least amount of customization to ensure a
D. Performing a needs analysis internally to determine the optimal system to streamline

Answer: A

Explanation:
"Best of breed" is a term used to describe the process of selecting only the best sof tware system for a specif ic need of the organization, which of ten means not choosing an all-in-one system, which may have system limitations in various areas.

NEW QUESTION # 68
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Sean Ward Sean Ward

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